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The most important phase of any system deployment and the measurement of success to the business is when the new knowledge is implemented; the real challenge is when the users are faced with the task of integrating their learning into their every day work. Global QuEST offers our post-delivery service to support the users during the “Change” and to drive the business objectives forward.
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User Support Programs
Global QuEST can offer support programs that provide users with the support required to guide and manage the transfer of knowledge gained from the system training back to the workplace, ensuring a smooth migration and acceptance of the system.
User Surveys/Feedback
To ensure the user has gained the required knowledge to commence with using the system as desired, Global QuEST can provide evaluation and assessment by measuring their knowledge and overall experience of the training, ensuring the application is being driven towards business objectives.
Technical Liaison
Global QuEST can offer the expertise and specialist application knowledge to act as a liaison between users and IT, to ensure system improvements in line with business operations.
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